For landlords, letting agents, HMO operators and serviced-property owners who want one accountable team handling cleaning, linen and the operational layer around them. Void turnovers, on-call response, key-holding. One contact, one invoice.
Property managers outsource cleaning. Cleaners don’t manage properties. Hawarden Group does both — because we already run the crews on the ground.
Turnaround cleans, repairs and presentation between tenancies — properties back to lettable, fast.
Handled in-house and through certified trades, coordinated and signed off so you don’t chase contractors.
Cover for the things that happen out of hours — your evenings off, our phone on.
Secure key management and access control for turnovers, trades and inspections.
Photo-documented inventory and inspection reports — useful for remote owners and dispute-proof.
Certified trades plus compliance reminders — Gas, EICR, EPC — tracked so nothing lapses.
For serviced-let and Airbnb portfolios, the operational layer is the margin. A faster turnover is another night sold; a guest issue handled in minutes is a five-star review instead of a refund.
We run the turnover, the linen and the response as one operation — aligned to the same goal you are: the property earning, with the standard held.
Through our concierge layer, guest messages are answered around the clock — check-in questions, the broken-something, the where’s-the-bin — so you’re not on call for your own portfolio.
It’s the difference between owning a serviced let and working one. We take the operational weight; you keep the return.
If a managing agent is too much and doing it yourself is too much, this is the layer in between.
The specialism — turnover, linen, guest comms and response run as one.
A few units that need a reliable operational hand without an agency’s overhead.
Overflow cleaning, turnovers and trades coordination for your managed stock.
Communal upkeep, void turnarounds and compliance, kept consistent across the building.
For serviced and Airbnb portfolios we’ll usually work on a percentage of nightly revenue — our incentive is the same as yours: more nights sold, standard held.
For landlords and agents who want a predictable cost, a flat monthly retainer covers the agreed operational scope. Either way, you get one contact and one invoice for the lot — not three suppliers blaming each other.
No pushy sales call. We’ll review what you send, ask any clarifying questions, and come back within 24 hours with a clear scope and a price you can act on.
Goes straight to Jamie — no call centres, no marketing list.